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Mahwah Township Public Schools

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Technical Support

  • Our technology department is committed to the continued support of all staff and students.

Tech Tips

What should students do if they experience a technical issue?

High School

Support Hours During School:

Morning: 7:20 am - 7:40 am

Lunch: 10:30 am - 11:20 am

Dismissal: 2:20 pm - 3:00pm

If you experience an issue with your laptop at home, please follow the steps below.

1st: Attempt to troubleshoot on their own-restart the computer, ask a friend for help, alert your teacher, or see the media specialist in the Media Learning Commons.

2nd: Complete a 1:1 HS Student Help Desk Form  

3rd: After completing the form, bring the laptop to Media Learning Commons Technology Office room 226C before school from 7:20 am- 7:40 am, lunch 10:30 am - 11:20 am, and after dismissal from 2:20 p.m - 3:00 pm. A loaner will be provided to them during the repair process.

4th: Check their school email on a regular basis until you receive notification your laptop is ready to be picked up. Repairs may take up to 5 school days, not including weekends and holidays.

5th: Pick up their repaired laptop and return the loaner laptop.

Students may e-mail general questions to

Ramapo Ridge

Support Hours During School:

Morning: 8:00 am - 9:00 am

Lunch: 11:00 am - 1:00 pm